Who should I contact at Inspec if I don't know which service I need?
Contact any of our three offices and describe what you are seeing rather than naming a service. Symptoms such as staining, blistering, spalling or a seasonal leak tell us more than a service label does. Your inquiry is then routed internally to the roofing, wall, waterproofing or investigation staff best suited to answer it.
Does Inspec perform the repairs it recommends?
No. Inspec is a consulting engineering and architecture firm. We inspect, test, investigate, design and advise, then help owners administer the work performed by others. Because we hold no contracting or product interest, our findings and recommendations are not shaped by who would end up doing the repair or supplying the materials.
What information should I have ready before calling?
Building location, type, approximate age and size, a description of the symptom and when it occurs, and any prior repair or warranty history. Photographs are genuinely useful. If you hold original drawings or earlier assessment reports, mention them — reviewing existing documentation is usually faster and less costly than re-creating it from scratch.
Which office should I contact for my building?
Inspec has offices in Chicago, Illinois; Milwaukee, Wisconsin; and Minneapolis, Minnesota. Reach out to whichever is most convenient; inquiries are routed internally to the appropriate staff. Addresses and direct contact details for each office are listed on our locations page, along with directions for visitors.
Can I attach photographs, drawings or a previous report to my inquiry?
Yes, and it usually helps. Photographs of the affected interior and exterior areas, roof plans, wall sections, specifications and any earlier inspection or warranty correspondence all give us context before we speak. If the files are too large to email, say so in your message and we will arrange another way to receive them.
I am a contractor looking for bid documents — is this the right page?
No. Inquiries about projects currently out for bid should go through our bidding page, where opportunities and the instructions for obtaining documents are posted. Using the general contact form for a bid question adds a step and may delay your access to the documents while the message is routed internally.
My building is not in Chicago, Milwaukee or Minneapolis. Should I still contact you?
Tell us where the building is and what the issue is. Our offices are in Chicago, Milwaukee and Minneapolis, and the location of the building is one of the things we consider when deciding whether we are the right firm for the work. If we are not, we will say so plainly.
Do you work with architects and design teams, or only building owners?
Both. Owners and facility managers typically contact us about an existing problem or a condition assessment. Architects and design teams more often involve us during design or construction, for enclosure detailing, specification review, mock-up and field testing, or commissioning support. Explain your role in your message so the inquiry reaches the right person.